Advisory Director Client Relationship Executive - Business Process Outsourcing

Grant Thornton Cambridge, MA Open
Grant Thornton is looking for Advisory Director Client Relationship Executive - Business Process Outsourcing in Cambridge, MA.
This local job opportunity with ID 3863322456 is live since 2026-10-02 08:16:19.
Overview

As Advisory Director CRE, you will drive growth of the Outsourcing solution by building trust-based executive relationships and orchestrating cross-functional delivery. You translate client needs into integrated Advisory offerings and mobilize teams to deliver measurable ROI across shared services, finance, IT, HR, and customer operations. You'll lead market-facing strategy, pursue leadership, and play a key role in shaping solutions for Fortune 1000 and mid-market clients. This role offers high-impact work at scale with a strong focus on modernizing how work gets done through data-driven, technology-enabled advisory services. Your opportunity is to influence growth strategy while staying at

Compensation / Benefits
  • hybrid work model with in-person expectations
  • flexible work arrangements
  • personalized and comprehensive benefits
  • career growth opportunities
  • focus on diversity, equity & inclusion
Responsibilities
  • Lead new client origination and build a robust pipeline across middle market and Fortune 1000 accounts
  • Develop high-level executive relationships with C-suite leaders and key decision makers
  • Coordinate with subject matter experts to support sales opportunities and client pursuits
  • Shape and pursue market opportunities through advisory-led solution development and delivery strategy
  • Participate in advisory sales presentations, drive pursuit strategy, and align stakeholders
  • Negotiate pricing and ensure GT delivers value while remaining competitive
  • Champion responsible AI adoption in pursuit narratives and coordinate with AI and risk leads
  • Maintain accurate CRM/OneView data, manage the SVP process for origination claims, and ensure data cleanliness
Key requirements
  • 10+ years of overall sales experience with 5+ years selling professional services to middle market and Fortune 1000, emphasis on BPO
  • Proven top-producing sales track record with quotas attainment
  • Experience hunting new logos, networking, outbound campaigns, and partner relationships
  • Strong understanding of back-office operations and BPO value proposition (nearshore vs offshore)
  • Ability to articulate value of nearshore/shared services/managed services and technology modernization
  • Experience selling multi-year programs (managed services/outsourcing/shared services)
  • Strong commercial acumen: qualification, win strategy, pricing, negotiation, executive storytelling
  • Advanced communication and presentation skills; CRM experience; travel up to 25%
  • Bachelor's degree required; MBA or advanced degree preferred
  • executive-level communication
  • strategic thinking
  • collaboration and cross-functional teamwork
  • CRM/OneView
  • data-driven insights
  • AI adoption coordination
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Required Skills

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